Management, Organizational Behavior and Leadership

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Management, Organizational Behavior and Leadership. Access the online resource – Management, Organizational Behavior and Leadership – which is quite in-depth. While you are encouraged to navigate and read the entirety of the resource, for this assignment read:

Management Organizational Behavior and Leadership

Complete as per instructions below (No cover page needed)

Insights/Instructions: Use this template to complete the assignment. Please do not delete these insights/instructions or inquiries provided herein; rather, save the template, type your response below then, after saving your work, upload the document to the assignment’s drop-box provided in Moodle.

For this assignment, reference and cite. The “References” section is included in this template. Refer to the APA Format – mini Guide for additional insights.

1.      Management, Organizational Behavior and Leadership. Access the online resource – Management, Organizational Behavior and Leadership – which is quite in-depth. While you are encouraged to navigate and read the entirety of the resource, for this assignment read:

Boundless Management Table of Contents

Firstly, Chapter 1: Introduction to Management (sections 1, 2, 3, 4, and 5): Principles of Management, Management Levels and Types, Core Requirements of Successful Managers, Additional Roles and Skills of Managers, and Current Challenges in Management.

Secondly, Chapter 2: Organizational Structure (sections 1, 2, 3, and 4): Defining Organization, Components of an Organization, Common Organizational Structures, and Factors to Consider in Organizational Design.

Thirdly, Chapter 3: Organizational Theory (sections 1, 2, 3, and 4): Why Study Organizational Theory, Classical Perspectives, Behavioral Perspectives, and Modern Thinking.

Fourthly, Chapter 5: Organizational Behavior (sections 1, 2, 4, 5, 6, and 7): Individual Perceptions and Behavior, Personality, Drivers of Behavior, Motivating an Organization, Employee Needs and Motivation, and Process and Motivation.

Further, Chapter 9: Leadership (sections 1, 5, and 6): Defining Leadership, Types of Leaders, and Other Leadership Perspectives.

2. After reading each of the chapter sections (above), articulate one well-articulated paragraph of five to eight sentences that summarizes one (1) of the sections from each chapter:

1.      Firstly, In one well-articulated paragraph of five to eight sentences, summarize any one of the sections from Chapter 1: Introduction to Management.

2.      Secondly, In one well-articulated paragraph of five to eight sentences, summarize any one of the sections from Chapter 2: Organizational Structure.

3.      In one well-articulated paragraph of five to eight sentences, summarize any one of the sections from Chapter 3: Organizational Theory.

4.      In one well-articulated paragraph of five to eight sentences, summarize any one of the sections from Chapter 5: Organizational Behavior.

5.      In one well-articulated paragraph of five to eight sentences, summarize any one of the sections from Chapter 9: Leadership.

Finally, Assignment continues on next page with the “References” section …

The management of performance of human resources in organizations

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This is a paper that is focusing on the management of performance of human resources in organizations. The paper also focuses on researching the organization and also instructions to write the assignment.

The management of performance of human resources in organizations

Introduction : This assignment requires you to demonstrate the critical understanding of the major practices and processes designed to manage the performance of an organisation’s human resources that you have acquired during this module. The assignment, therefore, requires knowledge of both human resource management. (herein after referred to as HRM) as a discipline and organisational development as a process. Choosing an appropriate organisation: Choosing an organisation upon which to focus involves selecting a business in which you are interested. It may be one in which you are currently working, aspire to work, or are otherwise familiar. It might include, for example, commercial airlines, banking, fashion retail. Also, it may be of any size.

The key thing is that you can gain sufficient insight, whether by experience or research, into the issues concerning HRM and performance in the business. Your role is that of a specialist who has been to address issues linking HR and organisational performance and make appropriate recommendations for action.

Researching your organisation:

Your research involves systematically studying appropriate materials and sources in order to establish facts about your chosen organisation. You can make use of the wide range of web resources available to help you to understand the context in which your organisation operates. But do not limit yourself, to web-based sources of information. You should take care also to use academic, practitioner, industry and company sources.

The management of performance of human resources in organizations

The Assignment:

This assignment requires you to demonstrate the critical understanding of the major practices and processes designed to manage the performance of an organisation’s human resources. You should to do this in a report that provides recommendations for improving practice in an organisation you choose. Your recommendations should be based both on a thorough analysis of the organisation and by reference to best practice.  You will need to choose and research an appropriate organisation and produce a 4,000 word, fully referenced, academic report. Your role is that of an HR specialist who has been to address issues linking HR and organisational performance. Also, make appropriate recommendations for action.

You are a general manager with a service company

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You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments range from poor service, missed assignments, to technical failures.

You are a general manager with a service company

Scenario
You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments range from poor service, missed assignments, to technical failures. When you ask for specifics, you get a general view of dissatisfaction from your sales group, but not a clear view if there is an issue. You have met with several of your large customers in the past few months, and they have not indicated that there is an issue. If anything, your impression from customers is that things are going well. Your company is growing and there are new customers and some new sales people.

Role
Would you investigate customer complaints further? If so, how would you proceed to understand if there is a problem with service?

Players

·         Bob Yeader, Sales Manager:
We need to take these complaints seriously. Our customers are our most important asset. Let’s put a team together and get to the bottom of this. We need to improve immediately. I am spending way too much time talking to our sales group on how to handle these customer complaints.

·         Dori Lately, Operations Manager:
There is nothing here to investigate. It’s a normal customer interaction. If anything our sales group needs more training on how to handle customers. It seems to me that most of our problems come from new customers and new sales people. We have not changed anything as to how we service customers, and have not had issues in the past. Let’s work on training our sales group. Everything will be okay.

·         Jennifer Garland, CFO:
I have to agree with Dori. The dollars we’re spending on customer complaints is small. I don’t see the issue here. Maybe if it got to be a significant number I would recommend we do something, but as it stands now, let’s continue business as usual.

·         Monica Milton, Customer Service Representative:

I think we have a problem. I know the dollars are small, but we are spending a lot more time resolving issues and we have already lost some of our new customers. They’re a small part of our business, but we expended a lot of energy to get them. It seems to me their expectations are higher than some of our other customers. Now that I mention it, I think some of our current customers are asking about more and better service also.

·         Philip Fried, Service Manager:
Don’t go ask customers about problems. It is the fastest way to upset them. They’ll wonder if they have problems. They’ll look into what we are doing more closely and start making mountains out of molehills. We did this once before when we called customers and asked them if they had any problems. It was a disaster.

14 principles of management on Bureaucratic Management

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This is a paper that is focusing on the 14 principles of management on Bureaucratic Management. The paper also provides additional questions to focus on while writing the paper assignment.

14 principles of management on Bureaucratic Management

14 Principles of Management
Bureaucratic Management
should be ones that are going to support your analysis of the case in the following sections. This section provides background to your discussion.

2. Secondly, what are the main facts of the case? Include an organisational structure chart to illustrate. Include the salient points that will provide evidence for your argument. Do not merely rewrite paragraphs from the case, i.e. one fact may be support by a few pieces of evidence.

3. What are the main management or leadership problems that you have identified within this case? HINT: Think about the topics you have covered so far in this subject. Make sure you explain the context of the difficulties. You do not need to cover every issue. Pick a few main ones that you can critically analyse well within the required word limit.  I am looking for a cohesive report where all the sections flow together to make a logical argument.

4. Reflect on the relevant theories that you could use to explain the management and/or leadership problems. Show how they could be applied to your critical analysis of the case.

5. Is there a possibility to resolve these management and/or leadership problems? If so, what recommendations can you make (based on theories above) to ensure your solution is achievable and/or sustainable?
Provide your critical analysis in report format. Use appropriate subheadings, number the pages, line spacing 1.5 or double (preferred), font Times New Roman – size 12, and include a reference list (alphabetic order by author surname) with appropriate in-text citations. You should use at least five (5) quality sources of information to support your ideas e.g. journal articles. The Business School at COLAB requires you to use Harvard style format. A sample report format is included in the Assessment folder on the HELP site including a sample reference in Harvard. A report is usually accompanied by a letter of transmittal – you do not need to include one here.

Operation and information Management – Process Models and strategy analysis

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Operation and information Management – Process Models and strategy analysis & Open Source Software Comparison Table. Part A: Analysis – Business Process Models and strategy analysis.

Operation and information Management – Process Models and strategy analysis

Operation and information Management – Process Models and strategy analysis & Open Source Software Comparison Table

Part A: Analysis – Business Process Models and strategy analysis
In this section, you should develop
1.            A series of at least two Business Process Models, which capture the existing and your proposed business processes. The models should follow the BPMN notation shown in the lecture slides. You can also utilize Microsoft Visio, Word, PowerPoint, or appropriate alternatives to create the models.
2.            Strategic analysis: You should use at least one recognized analysis technique such as SWOT, PESTLE

Part B: Open Source Software Comparison Table
In this section, you should conduct research into a suitable software solution. You should decide on the set of characteristics that you will use to evaluate the software and your research should consider 4-5 alternatives in detail. Additionally, This section should be present as a table.

Part C: Report
In this section, you should write a report which provides an overview of the current situation together with a roadmap outlining how the proposed changes to the business can be achieved to the benefit of the business. This should draw on your analysis in Part A, further, include your recommendation for software in Part B, and provide recommendations for ensuring that the strategy is effectively implemented, including consideration of the challenges ahead.

This section should follow the standard report structure:
Title Page – Contents – Introduction – Main Section – Conclusions and Recommendations – References.

Department managers have control over spending within the limits

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Typically, department managers have control over spending within the limits of their departmental budgets.  There are signing limits set however, as to expense amounts a manager can approve; expenses over that approval limit have to be authorized by a more senior manager in the reporting line (i.e., “up the food chain”).

Department managers have control over spending within the limits

Typically, department managers have control over spending within the limits of their departmental budgets.  There are signing limits set however, as to expense amounts a manager can approve. Expenses over that approval limit have to be authorized by a more senior manager in the reporting line (i.e., “up the food chain”).  Suppose for instance, a department manager has a budget limit for total supplies expense set at $20,000 for the year, and a signing limit of $1,000 on any given purchase.

That manager will therefore be able to approve an individual requisition for $300 (since it is less than $1,000). As long as the total spending is within the overall budget limit of $20,000.  If a requisition is worth $1,500 however, then the managers boss, or someone more senior up the reporting line would have to approve the requisition before the requisition could be passed on to the Purchasing department for further processing.

Some have suggested that the Purchasing department should be involved in the approval process. Such that if a department is over-spending, the Purchasing department should be able to refuse to act on the requisition.  Explain why this approach is not a good idea.  Note that the answer is not in the textbook — you’ll have to think your way through this one.

To receive credit, your posting must be at least 75 words, in clear, well-written English, and must effectively address the question asked.

In the procure to pay process, the responsibility for creating a requisition and the responsibility for creating a purchase orders are separate d so that typically, one person is not permit ed to do both. Why is this separation a good business practice?

To receive credit, your posting must be at least 75 words. Clear in , well-written English. Must effectively address the question asked.

Please make sure to answer both questions separately.

Compliance Management in Financial Institutions assignment

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This is a paper that is basically focusing on the Compliance Management in Financial Institutions assignment. The paper also provides additional instructions in how to write this assignment paper.

Compliance Management in Financial Institutions assignment

Provide a critical discussion of the following:
Firstly, issues of ‘professionalism’ and ‘professional practice’ in relation to your own area of professional practice.
AND the distinction between ‘professional’ and ‘academic’ knowledge as it relates to your own area of professional practice
Thirdly, area of Professional Practise: Compliance Management in Financial Institutions

Firstly, demonstrate an in-depth knowledge and understanding of concepts relating to professionalism, professional knowledge and professional practice.
Secondly, analyse, synthesise and communicate complex concepts and theories.
Thirdly, use a variety of learning resources to undertake research and advanced academic enquiry.

Grading Criteria
·         Excellent work – able to express an original reasoned argument in a lucid manner by reviewing and critiquing a wide range of material. Original, critical thinking based on outstanding insight, knowledge and understanding of material. Material contributes to current understanding and is of potentially publishable quality in terms of presentation and content.
·         Wide reaching research showing breadth and depth of sources.
·         Clear, balanced coherent critical and rigorous analysis of the subject matter. Detailed understanding of knowledge and theory expressed with clarity.
·         Extensive use of relevant and current literature to view topic in perspective, analyse context and develop new explanations and theories.

Lastly, ensure  that the paper is at least three pages exclusive of the cover and the reference pages. Also, ensure that you include all the references you use in finding research for this assignment paper. References should be at least three for the paper. All references, citation, and writing should follow the APA formatting and styling guidelines. Finally, ensure you focus on the assignment topic in detail.

How to measure management risk and strategy analysis

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This is a paper that is a focusing on how to measure management risk and strategy analysis. The paper also provides the guidelines to follow in writing the assignment paper in detail.

How to measure management risk and strategy analysis

Assessment task details and instructions
The “management of risk” is perhaps easier to understand in theory rather than manage in practice. It is a complex and complicated idea, especially in terms of how we are to manage it. How can we define what we mean by ‘risk’ and how can it be managed successfully in large and small projects?

You are to critically analyse the concept of risk; discuss how it can be measured and ranked and outline how a project risk management strategy may be constructed for an international telecommunications project involving stakeholders in Europe, Saudi Arabia, and the United States. In completing this assignment, you should discuss both theoretical and practical risk management strategies and how these can assist in minimising risk for your project.

You will need to take the following into account when completing your assignment.

•          Establishment of relevant theory (e.g. what do we mean by risk in a project management context and what is the relationship between risk and risk management in theoretical terms; and how do individual attitudes to risk interact with organisational risk appetite?).
Allocation of credit and sources used; (have I included references and citations to the material I have used?).
Clarity of argument and relevance to the project management context.
Overall report presentation including spelling and grammar.
Adherence to nominated word limit (+/- 10%).

Lastly, ensure  that the paper is at least three pages exclusive of the cover and the reference pages. Also, ensure that you include all the references you use in finding research for this assignment paper. References should be at least three for the paper. All references, citation, and writing should follow the Harvard formatting and styling guidelines. Finally, ensure you focus on the assignment topic in detail.

Employers have been coming up with innovative employee rewards

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Employers have been coming up with innovative employee rewards to boost morale and acknowledge employee needs for creativity and personal goal accomplishment. Some of the latest potential employee rewards include using the Internet at work for personal reasons such as shopping, communicating with friends, or personal finances; bringing a pet to work; instituting a controlled napping policy, and the sports and office betting pools.

Employers have been coming up with innovative employee rewards

Employers have been coming up with innovative employee rewards to boost morale and acknowledge employee needs for creativity and personal goal accomplishment. Some of the latest potential employee rewards include using the Internet at work for personal reasons such as shopping, communicating with friends, or personal finances; bringing a pet to work; instituting a controlled napping policy, and the sports and office betting pools.

Write an eight to ten (8) page paper in which you:

Firstly, Determine how innovations in employee benefits can improve the overall competitive compensation strategy of the organization.

Secondly, Explain how innovative benefits could be tied to specific jobs.

Thirdly, Critique the effectiveness of equity-based rewards systems versus those with more creative approaches.

Further, Discuss the key elements of integrating innovation into a traditional total rewards program.

Also, Recommend a process that optimizes an employee-based suggestion program to continually refresh the total rewards of the organization.

Lastly, Use at least five (5) quality academic resources in this assignment.

Note: Wikipedia and other Websites do not quality as academic resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
Analyze an organization’s strategy and integrate pay-for-performance plans and total rewards into a compensation strategy that will motivate desired behavior and improve job performance.
Explain a benefit plan as part of an overall competitive compensation strategy and the policies to administer the benefits.
Use technology and information resources to research issues in total rewards.
Write clearly and concisely about total rewards using proper writing mechanics.

Because of your extensive background in health law and ethics you have been appointed Risk Manager of your organization

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Because of your extensive background in health law and ethics, you have been appointed Risk
Manager of your organization. Your organization is a large integrated delivery system with a
Medical Center and clinics throughout the state.

Because of your extensive background in health law and ethics you have been appointed Risk Manager of your organization

Week Six Assignment One Scenario

Because of your extensive background in health law and ethics, you have been appointed Risk
Manager of your organization. Your organization is a large integrate d delivery system with a
Medical Center and clinics throughout the state. Your organization also has various state contracts to provide care for state program beneficiaries. You are in a contract with the state to provide Managed Medicaid dental services. You sit on the Credentialing Committee and you are also an advisor to the Medical Director.
Monday morning when you arrive at your office, you have a voicemail from the Medical Director of your organization.

Voice Mail
“Hey, this is Jenna.”
“We‘ve got a big problem here. Did you read the Sunday papers? One of our providers is in some trouble. He’s the only provider of pediatric dentistry to our Medicaid population.”
“I need you to look into the Medical Staff Bylaws for employed and contract providers applicable to our organization, and then we have to come up with a plan. We really need to get out in front of this.”

Newspaper Article

Football Equipment Tampering May Lead to Criminal Charges
Years from now, they’ll still be talking about the bizarre saga of the razor-sharp buckle on the helmet of a player in a November 6 football game between Linsly Academy and St. Benedict
XVI. Right now, though, they’re talking criminal behavior. As of Monday, no charges had been filed against either the player or his father, who claimed responsibility for sharpening the buckle.

But the district attorney of Alamo County is on the case and said charges may be coming.
The episode started to unfold during the first quarter of the Academy’s 16-14 double-overtime win. Two Academy players found that they were bleeding from wounds to their hands and arms; one had sustained three cuts that would require 10 stitches. A third teammate, whose arm was covered with scratches, told his coaches, “It feels like they’ve got razor blades out there.”
Referee Bob Renner ran a quick check of the St. Benedict players’ equipment and found what he thought were two defective chin-strap buckles on the helmet worn by junior center Mike Miller. After removing them, he gave the first to a St. Benedict assistant and pocketed the other.

After the game, officials found that the buckle in Renner’s possession had been milled to razor sharpness.

(The St. Benedict assistant coach said he had thrown away the first buckle, and a search of the field failed to turn it up.) On November 8, the Ohio High School Activities Association began an investigation, which resulted in Miller’s being discharged from the team and then expelled from school. After the expulsion, Miller’s father, Homer, a pediatric dentist, told St. Benedict XVI principal Rev. Benjamin Schmidt that he had done the milling.

2
Homer was upset that in the previous week’s game against St. John’s High, Mike had been a 2 victim of what the father considered excessive head-slapping. According to Schmidt, this was the elder Miller’s solution to that. Several observers describe Homer, who was working on the side-line chain gang during the Linsly Academy-St. Benedict game, as a hothead. He was so vocal in his criticism of the officiating during St. Benedict’s game against Carlow High on Sept.21 that he was ask ed to leave the sideline crew. Apparently, the elder Miller is not always so bellicose; people close to Mike’s sporting events describe Homer as “mouthy” and “macho” but also say that he “loves children” and frequently performs charitable dental work on youngsters from low-income families. More than one source describes Mike as a nice, levelheaded kid.

Neither father nor son has talked to the press.

Investigators have not ruled out the possibility that the buckle sharpening was team wide, but the hope remains that this was an isolated incident. Or, as D.A. Dan Marino puts it, “a really dumb idea confined to some really dumb people.”
Medical Staff Bylaws

Section I: Termination or Suspension of Medical Staff Membership, Reduction of Clinical
Privileges, and Other Corrective Action

1. Grounds for Action:
a. Non-compliance with Medical Staff Bylaws, and Rules and Regulations — This shall include, but not be limit ed to, failure to disclose information pertinent to and necessary in the evaluation of a member’s qualifications for appointment or reappointment to the Medical Staff.

b. Violation of Specific Rules of the Medical Center or this Medical Staff — This shall include, but not be limit ed to, failure to complete medical records, failure to adhere to approved admitting and discharge policies, or failure to discharge responsibilities relative to consultation and call.

c. Misconduct — This shall include, but not be limit ed to, violations as indicated in I.1.b above, abandonment of a patient, conviction of a crime, disruptive behavior, unethical behavior, or falsification of records.

d. Care Below Applicable Standards — This shall include, but not be limit ed to, incompetence, unprofessional conduct (as excluded from I.1.c above), failure to adhere to patient care policies of the Medical Center, clinical performance below the standards of practice established by the clinical service, provision of sub-optimal and/or substandard care, substantial or consistent misdiagnosis, and/or a demonstrated lack of clinical competence.

e. Personality Conflict — Continuous inability to work in harmony with others or evidence of disruptive behavior or conduct detrimental to patient care may be cause for such 3 action.

f. Improper use of Medical Center resources.

Based materially on bylaws retrieved from:
https://medicalaffairs.ucsf.edu/sites/medicalstaff.ucsf.edu/files/
Wysiwyg/governingDocuments/2018_Medical Staff Bylaws_06.26.18 %
28After Annual Meeting Approval%29_0.pdf