The Indifferent Manager

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Description

The efforts of Public Communications Inc., to implement total quality had exceeded expectations at two of its three plants. However, the third plant just didn’t seem to be able to get things off the ground. The plant manager, Merrill Stephens, was under a lot of pressure because his colleagues in the other two plants were succeeding and he was floundering. He didn’t know what the problem was, and he didn’t know how to find out. Merrill decided to call together a group of line employees and ask for their input. Immediately, he sensed their reticence. Clearly, they had something to say but didn’t want to say it. Finally, an employee who had been with the company for more than 20 years spoke up. “Mr. Stephens, we’re just going through the motions to keep corporate off your back,” he said. “We know you don’t buy this total quality nonsense.” Merrill had to admit that the employees were reading him like a book. Sure, he had followed the implementation guidelines to the letter. His executive team was the quality council.

Policies had been developed and deployed. Employees were working in teams, and training in the use of quality tools was being provided. The problem was that Merrill himself was just going through the motions. He didn’t really believe in total quality and had hoped it would turn out to be just one more corporate-mandated initiative that would fizzle and eventually go away. He had only four more years until retirement and didn’t need this in his life right now. His managers, middle managers, supervisors, and employees knew him and sensed his indifference and halfheartedness. Part of the organizational culture at this plant was that the employees took their lead from the plant manager. If Merrill was really behind an effort, they got behind it. If he wasn’t, they didn’t. When they accurately sensed his indifference to total quality, they responded accordingly. Please discuss: •The importance of organizational culture in regards to quality and the deployment of quality systems. •Where is the employee empowerment? Do their work ethics have to be reflective of their leader? Discuss your definition of empowerment and the rational for it within organizations, whether small or large. Do you think that the above mentioned employees feel inhibited by their manager and have gotten into a “group think” state of mind? What control does Merrill have in changing the perception of whether his employees feel as if they can forge ahead without his “blessing” and fell empowered as opposed to enlisted.? Do you think it is possible for Merrill to help his employees to overcome his “Shyness” in moving forward with change and compliance. How can he implement these changes and create a better working culture? Reflect upon your own experiences-Have you ever been involved in an effort that was half-hearted because the leader of the effort didn’t seem to be enthusiastic about it? If so, outline what happened? If not, discuss what it means and what chain of events can take place when the person in charge in a given situation sets the tone of moving in a certain direction. Did you feel a sense of empowerment if you stepped beyond your leader’s confinement?

Employment law and how management practices are affected by these laws and how HR practitioners ensure compliance

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Description

1. Research Paper Proposal Submit a proposal detailing the topic you would like to choose for your research paper and why you are interested in that topic. Proposal should include the following sections: Title, Thesis, Purpose, Significance, and Research. 2. Research Paper Outline Submit outline in APA format 3. Research Paper Choose a topic to research in employment law (Suggestions: anti-discrimination laws under Title VII of the Civil Rights Act, Various Labor Laws and Acts, OSHA) and analyze how management practices are affected by these laws and how HR practitioners ensure compliance. Expectations: • Papers are to be no less than 6 pages and no more than 8 pages. • Paper must follow the rules of APA style throughout • Must have Title, Abstract and Reference pages. • At least 6 different published U.S. sources • at least 2 of these must be from a professional journal

Managerial Critique for Presentation

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Managerial Critique for Presentation

Paper details:

This part of the project requires you to assume the role of a manager/owner of the service firm being presented in your classmates Workshop Presentation, and constructively critique the Workshop Presentation of this team. This will require you take the role of a manager/owner and observer during the Workshop Presentation delivered by a team of your colleagues as part A of this assignment (see details above). You are required to provide feedback to your employees based on your evaluation of their performance in the Workshop Presentation

Innovation Management

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You are asked to read the HBS case: Bank of America (A)—Stefan Thomke, 2003, Harvard Business School Press, Case 603-022. You will then use the following questions to prepare your answers to the Bank of America (A) case. You should also draw on the information provided by the “Innovation: The Other Side, Making Innovation Happen” especially the associated online lecture and the notes. You MUST provide reasoning, i.e., do not just say ‘X’ in one word! Reason why ‘X’. However, you MUST be analytical and concise as a manager would! Case Questions: 1. What is the Bank of America’s (BoA) “innovation & development market” in terms of purpose? 2. What are your observations on process, organization, management, and culture to do with BoA’s “innovation & development market”? How does the “innovation & development market” compare the model of innovation management that is summarized by the ““Innovation: The Other Side, Making Innovation Happen”, as well as the points covered in the slides using the following questions. 3. Briefly list the three parts to an innovation management covered in lecture slides? 4. Discuss BoA’s Innovation Management approach along the following lines: 4a. Does “innovation & development market” fit with the “lecture slides” model of having an assigned dedicated team for innovation? Why/Why Not? How? 4b. Does “innovation & development market” fit with the “lecture slides” model of having partnership between the innovation team and core business? Why/Why Not? How? 4c. Does “innovation & development market” fit with the “lecture slides” model of having experiments as the primary means of producing workable innovation? Why/Why Not? How? 5. What does it mean to “test” a service innovation? What is involved in doing so that is different from a product? What is the impact on doing innovation? 6. Should BoA just hire outside companies (like IDEO or Continum) to develop new innovative services for them? 7. What constitutes an experiment in services in the context of BoA or any other bank? 8. What is the experience of BoA with “innovation & development market” so far? 9. What are the strengths and weaknesses of the “innovation & development market” currently? Why? 10. What grade (A, B, C, D, …) would you give Bank of America in doing “innovation & development market”? Why? 11. The BoA’s “innovation & development market” team is facing decision(s) at the end of the case (A): enumerate these decisions (their key variables/parameters) and offer how you would proceed to tackle this decision(s)? Be advised that we use Turnitin software which detects text similarity across submissions very accurately (from past classes or internet, or from colleagues, etc.) • You must also include the exact question wording from the text of the assignment (above) in your response and also list your answers to each question immediately after it (I will provide this electronically through email for this purpose so you do not have to re-type it!). • The text of your case report assignment, exclusive of cover page and figures and tables (not asking for these) should not exceed 4 pages, single-spaced/doubles-spaced (up to you), typeface point 12, 2.5 cm margin on all sides.

Leadership and Management: What Is the Difference

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Leadership and Management: What Is the Difference?

Academic Level : Bachelor Paper details Leadership and management are two terms that are used interchangeably but represent different roles that have different functions. Understanding the differences and similarities is essential for social work administrators as they develop leadership strategies within organizations. Understanding the functions associated with leadership and management roles can influence how social workers supervise and work with colleagues in administrative practice. As you prepare for this Discussion, consider how your understanding of leadership and management roles might affect you when you assume a supervisory position. Post Post an analysis of the similarities and differences of leadership and management roles as they relate to human services organizations. Include how your understanding of these roles may affect you as you assume a supervisory position. Support your post with specific references to the resources. Be sure to provide full APA citations for your references

Describe the types of risks that a project manager should consider and the risk management process

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Use terms and information to formulate responses from the books below.

I am a pharmacy retail store manager, so any information about work perform research to make answer authentic.Cachon, G. & Terwiesch, C. (2013). Matching supply with demand: An introduction to Cachon, G. & Terwiesch, C. (2017). Operations Management: . New York, NY: McGraw Hill Irwin. ISBN 978-1-259-142220-8 Larson & Gray, C. (2018). Project Management The Managerial Process 7E: . New York, NY: McGraw Hill Irwin. ISBN 978-1-259-66609-4.

1.Discuss why the airline industry is the perfect example of needing to match demand to BUS 530 Operations and Project Management (ONLINE) 45 supply. What are some other industries that have similar challenges?(200Words)

2.Describe the types of risks that a project manager should consider and the risk management process.

Why should a project team spend time worrying about things that might happen, how does risk management help ensure a project’s success.(200Words) 3.For the business plan/proposal you created for the Business Functions class, devise a process innovation using concepts discussed in this class.

This should be a reflection paper, one-page single-spaced. APA format is not required. If you did not complete the Business Functions class, develop a process innovation for an existing process in your current work environment. (I did not complete the course above, I’m a retail pharmacy store manager, so match a process to that environment) 4. Complete Case 10.2 The Tom Bray on page 371 of Larson and Gray (Chapter 10). As a team, prepare a short presentation and respond to questions 1 through 3 presented at the end of the case. Each presentation will be 7 slides or less and will be presented in class in 10 min or less.

Personal Leadership Development as a Strategic Manager

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Description

The brief exposes five different tasks providing a context in which develop each Assesment Criteria (A.C.). Each A.C. must have a clear a reasoned answer, in line with the command verb which usually precedes the question. Also, each A.C. has a minimum word requirement. As a general guideline, please see the below (in order of appearance throughout the brief): Brief details of research summary: 250 words AC 1.1 – 300 words AC 1.2 – 350 words AC 1.3 – 350 words AC 2.1 – 400 words AC 2.2 – 175 words AC 2.3 – 175 words AC 3.1 – 175 words AC 3.3 – 175 words AC 3.4 – 175 words AC 3.2 – 300 words Total word count minimum expected 2650 words. However, if you believe any of the AC requires less development than required by the above guidelines, feel free to allocate that word count to another AC within the same task that may require additional word count for reasons such as complexity. Additionally, to meet all the requirements of each AC, please see the syllabus where additional information is given for each AC. The minimum references requirement is 35. Again, as the previous order placed with yourself, see as well attached the expected format of each AC which you nailed in the last delivery

In Operations Management Employee turnover has an effect on the learning curve. What impact does employee turnover have on operations, what is employee turnover and how does the author define it mathematically?

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Paper details Use terms and information to formulate responses from the books below. I am a pharmacy retail store manager, so any information about work perform research to make answer authentic.Cachon, G. & Terwiesch, C. (2013). Matching supply with demand: An introduction to Cachon, G. & Terwiesch, C. (2017). Operations Management: . New York, NY: McGraw Hill Irwin. ISBN 978-1-259-142220-8 Larson & Gray, C. (2018). Project Management The Managerial Process 7E: . New York, NY: McGraw Hill Irwin. ISBN 978-1-259-66609-4 1.

In Operations Management, Employee turnover has an effect on the learning curve. What impact does employee turnover have on operations, what is employee turnover and how does the author define it mathematically?

Original posts should be at least 200 words 2.In Project Management, why is having slack time or float in your project important? How does a project manager identify if there is slack time or float in their schedule, and if there is none, what does it mean? Original posts should be at least 200 words 3.Read Cachon and Terwiesch (Chapters 6 and 7). Solve the following and record your results via a Word document. Submit it via the assignment link provided in the online learning environment 48 hours prior to class. · Chapter 6: Question LO6-1 Page 165 · Chapter 7: Question LO7-2 Question 2 on page 205 4.Complete Case 6.1 Advantage Energy of Larson and Gray (Chapter 6, Page 202). As a team, prepare a short presentation and respond to questions 1 though 3 presented at the end of the case. Each presentation will be 7 slides or less

Ethical Issues Encountered by Managers

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Assignment: Ethical Issues Encountered by Managers An important skill for managers and business leaders to have is being able to evaluate a situation to determine what happened, why it happened, how things could have gone differently, what lessons can be learned going forward, and so on. When ethical issues arise, managers are often called upon to address the situations from an employee and leadership perspective, and if damage has been done, there may be a need to not only correct behaviors but also improve relationships. For your final Assignment in this course, you will review a series of business scenarios involving ethical matters. You will then use those scenarios to determine whether the parties involved behaved ethically or not, as well as explain the impacts of the situation, what else may have affected the decision making, and how it could have been addressed more effectively. To prepare for this Assignment: Review this week’s Learning Resources. Review the Part 1 Scenarios document and choose one of the case studies to use for Part 1 of your Assignment. Review the Part 2 Scenarios document and choose one of the case studies to use for Part 2 of your Assignment. Refer to the Academic Writing Expectations for 1000-Level Courses as you compose your Assignment. By Day 7 Submit your responses to the following prompts in Parts 1 and 2. Part 1 Using one case study from the Part 1 Scenarios document, address the following prompts: For each person in the scenario, did he or she behave ethically or unethically? Explain why, providing at least one scholarly resource to support your answer. (150–225 words, or 2–3 paragraphs) How could this scenario have been addressed more effectively? (75–150 words, or 1–2 paragraphs) What are the potential internal (leadership/management) and external impacts of this unethical behavior on the organization? (150 words, or 2 paragraphs) Did organizational, positional, or personal power affect the ethical decision making of those involved? Explain why or why not. (75–150 words, or 1–2 paragraphs) Part 2 Using one case study from the Part 2 Scenarios document, address the following prompts: Does this business adhere to ethical practices? Why or why not? (75–150 words, or 1–2 paragraphs) What are the potential internal (leadership/management) and external impacts of these business practices on the organization? (150 words, or 2 paragraphs) Note: Be sure to reference at least two scholarly sources to support your work.

Why is strategic HR management essential for organizational success

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Strategic Human Resource Management Capstone; 1. Plan your essay in advance. Come up with a simple outline. Think about whether the planned orders of your points makes sense. 2. Have multiple paragraphs, not just one long paragraph. Each paragraph should cover a distinct aspect of the topic. 3. Have an introductory paragraph. This paragraph should introduce the topic, define key terms that will be used throughout the essay, and (preferably) briefly forecast the structure of the essay. 4. Use concrete examples to support your points, if possible. Don’t just put all your examples in a paragraph at the end – use your examples along the way. 5. Have a concluding paragraph that summarizes your main points. 6. A good essay will usually include definitions, explanations, examples, and relationships.