TreasureChest current SaaS operation and operational goals

This is a paper that is focusing on the TreasureChest current SaaS operation and operational goals. The paper also provides further questions to analyse the company in the assignment.

TreasureChest current SaaS operation and operational goals

SCENARIO
You were recently hired as the new Chief Information Officer (CIO) at a SaaS treasury management company, TreasureChest. Your main responsibility is to implement innovative changes and become the direct report for the entire IT department. The CEO has been doing this prior to your hire. The first project the CEO has assigned to you is to produce a new IT operations plan for the company. You have been given the strategic goals for TreasureChest (see attached case study) and need to ensure your IT operational goals are in alignment with the company’s strategic vision and mission.

REQUIREMENTS

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. An originality report is provided when you submit your task that can be used as a guide.

You must use the rubric to direct the creation of your submission because it provides detail criteria that will evaluate your work. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Note: Select and record two strategic goals from the case study attachment. All responses should be in the attached “IT Operations Plan Template.”

TreasureChest current SaaS operation and operational goals

A.  Firstly, evaluate TreasureChest’s current SaaS operation, hardware, operating systems (OS), networks, software, and database. Include examples from the attached “TreasureChest Case Study” that indicate the service and delivery, scalability, flexibility, interoperability, resilience, and security of the company’s current IT environment.

B.  Secondly, create three IT operational goals that align with the first strategic goal you have chosen. At least  one of the IT operational goals you create must be a software solutions.

C.  Thirdly, create three IT operational goals that align with the second strategic goal you have chosen. At least  one of the IT operational goals you create must  be a software solutions.

D. Fourthly, identify enhancements and associated activities that need to execute in order to support each  of the six IT operational goals you created.

E.  Also, explain how COBIT or ITIL frameworks implementation in your IT operations plan to ensure the flexibility and sustainability of TreasureChest’s IT infrastructure through year one, year three, and year five.

F.  Identify security risks associated with each  enhancement proposed in your IT operations plan. Include steps for proactively addressing the identified risks to protect the IT security posture of the organization.

G.  Create a comprehensive operational workflow representing how TreasureChest will transition from the current IT environment to the environment proposed in your IT operations plan.