Pike’s Fish Market Video Case

Pike’s Fish Market Video Case

To assess your ability to describe effective communication strategies within organizational hierarchies. Overview Effective communication is critical to all organizations because it supports work coordination, employee well-being, knowledge management, and decision making. Action Items Watch the multimedia clip, Pike’s Fish Market. You can reference this video in your Week 4 Final paper as follows: MacLean, B.N. (Producer), & Luchtman, K. (Director). (2003) Management by inspiration: Seattle’s world famous Pike Place Fish [Video file]. McGraw-Hill/Irwin. Write a 2 page (minimum) paper that answer the following questions: How do employees and managers communicate with each other so that service quality is enhanced for customers? How do employees and managers communicate with each other so that productive relationships are maintained with each other? Include 1-2 scholarly resources to support your answer. Cite and reference your sources using APA format. Note: Websites are not scholarly references, use your textbook, weekly enrichment readings, and library resources. http://video.franklin.edu/Franklin/BSAD/325/pikePlaceFishMarket.html