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Actionable List and Explanations Draft 1 Recently, Orange Computers, a well-established computer company had their in-house I.O. Psychology Practitioner, Dr. Happenstance, working on a project designed to improve the performance of the phone-based customer service team. Dr. Happenstance identified the following issues during his data-gathering phase:

Customer Service Representatives are experiencing burn-out Shifts for Customer Service Representatives are 10 hours 4 days of each week with schedules varying between day shift, night shift, and swing shift Workers with seniority have first choice of schedule, and invariably have the Monday-Thursday work week, while other Customer Service Representatives always work at least 1 shift on the weekends negatively impacting their personal time, and do not have a 4 day in a row work week, as they may work 3 days, have a day off, and work their fourth day following their off day.

Fortunately for Dr. Happenstance, but unfortunately for Orange Computers, Dr. Happenstance received a more lucrative job offer from a direct competitor, Macrosoft Computers. As a result, Dr. Happenstance has left the Orange Computers project unfinished. You have been called upon to complete his work. As you will not be using assessments from this point forward, you are able to perform these tasks as a Masters Degree Level Organizational Psychology Practitioner.

Your mission over the course of the next 8 weeks is to design and implement a planned course of action to improve or eliminate these problems. Your plan must be heavily rooted in and supported by the existing literature in the field. *** THE ABOVE INFORMATION IS TO LET THE WRITER KNOW WHAT THE PROJECT IS ABOUT.

Actionable List and Explanations Draft 1 Using the Actionable List and Explanation Template as a guide, construct a course of action designed to correct or minimize the challenges encountered as a result of each of the 3 major challenges identified by Dr. Happenstance. Be specific, be thorough, and be certain that each item on your list is actionable- meaning it can be “done”. Be certain that you justify each and every single Actionable Item with an explanation informed by current literature from academic or peer reviewed scholarly journal articles. Your Actionable List should be on a page by itself, and the explanations of each item should be clearly labeled and should provide depth and breadth to the actionable item itself. **** I WILL ATTACH THE ACTIONABLE ITEM LIST REFERENCE SO YOU HAVE AN EXAMPLE OF HOW THE PAPER SHOULD BE TURNED IN. THE PAPER ONLY NEEDS TO BE 3 PAGES NOT INCLUDING THE TITLE AND REFERENCE PAGE. ONE OF THE OPTIONS I CHOSE AS A SOLUTION WAS TELE-WORK. PLEASE INCORPORATE THAT IN MY ASSIGNMENT.

Description ** Please note ** 2 separate essay items. See attached uploaded doc file with further details. Thanks. Item #1 – Equality of Educational Opportunity Topic: Discuss the issues surrounding the so-called “feminization of poverty,” and the impact of this process on equality of opportunity for education. Format: approx. 2100 words Sources: Number of sources: Item #2 – Multiculturalism, Culture and Identity in the Classroom Topic: “A commitment to equity means a commitment to social justice. This includes a commitment to removing established barriers and biases in school policies, programs, and practices so that the intended learning outcomes may be achieved by students of all societal groups, including those that have been traditionally disadvantaged. (** Ontario Ministry of Education Curriculum Document 1993, cited in Varpalotai, p. 242) 1) Discuss the above statement in relation to traditionally disadvantaged groups within the education system and the “established barriers and biases” that exist for these groups. 2) Critically evaluate strategies for the eradication of such biases, and for establishing recognition of differences and inclusion within the curriculum.

Professional Development Resource Creation Assignment

Professional Development Resource Creation Assignment The purpose of this assignment is to engage with a particular social issue in depth to address each participant’s particular teaching needs and school context. Candidates will create a useful professional resource to share with colleagues on one social issue as it pertains to their teaching context or specialization. The product will be a brochure, double-sided handout, Prezi, or video; regardless of format, it will be prepared as a useful reference for your fellow educators. Alternative creative formats are encouraged; please discuss alternate ideas with the instructor before you begin. Candidates have a choice of focus for the assignment in order to make this assignment most relevant and useful to each individual educator’s needs: 1) a specific social issue; 2) a content-related instructional issue; or 3) a professional book or set of research articles about a current social issue. Examples of a specific social issue (choice 1) could be what teachers need to know about homelessness in southern Indiana, unaccompanied minors in JCPS, or transgender youth issues, for example. Examples of a content-related instructional issue (choice 2) could be top strategies for teaching secondary mathematics to English language learners, children’s books for students with an incarcerated parent, or teen literature with Muslim-American characters, for example. Examples of a professional book on a social issues topic (choice 3) could be takeaway ideas learned from reading a book such as The Dreamkeepers: Successful Teachers of African-American Children by Gloria Ladson-Billings, for example. (For your convenience, a number of other social issues books for educators may be checked out from the instructor.) If a book is chosen as the focus, the assignment will be similar to a book review written for fellow teachers. A digital “sign-up sheet” will be provided to avoid duplication. You may submit a draft of your project write-up for ungraded feedback up to a week prior to the final due date. Criterion Points for each criterion Resource topic clearly focuses on a specific social issue relevant to area students and schools. Clear connections are made to the local student population and/or a rationale is presented describing local student or educator needs. Target: 5 points Emerging: 3-4 points Weak: 1-2 points Unacceptable: 0 points = 20 total possible points Resource presents useful information targeted to what educators need to know. Content is not a rundown of background information or commonly known information; instead, resource presents lesser-known, cutting edge, and classroom-relevant facts, ideas, strategies, or best practices that will be relevant and helpful to other educators. Content is research-based and represents current scholarship and/or best practices related to the topic. Connections to timely research are clear, as applicable. All source(s) are listed. Citations and/or reference list are in APA style. Presentation is useful and professional. Regardless of format, all writing is clear, concise, and free of grammatical errors. Writing is free of biased language and reflects commitment to SOE disposition #9: “Candidate believes all students can learn.”

You will submit your book critique with FOUR SIMPLE SEPERATE SECTIONS.

In your report answer the following questions: 1) Summarize the book? Be very descriptive. Of the four sections, this should be the longest. LABEL THIS DISCUSSION UNDER THE HEADING —

-SECTION ONE 2) To what extent is the book objective, and to what extent is it subjective? Please be descriptive and address this question thoroughly. Note, in this context, the word objective refers to indisputable facts or demonstrated research. Also, subjective relates to the author’s opinions and personal ideas that are not necessarily based on research. You must answer this question and I expect you to be very descriptive. LABEL THIS DISCUSSION UNDER THE HEADING—

–SECTION TWO. 3) What is your evaluation of the main ideas and assumptions of the book? Criticize and praise, agree and disagree, point out omissions and overemphasis, clearly justify your assessment fully. Be sure to elaborate and be very descriptive. LABEL THIS DISCUSSION UNDER THE HEADING—

–SECTION THREE. 4) Why was this book written and who was the intended audience? Would you recommend this book, and if so to whom? Clearly state why you would or would not recommend this book. Be sure to elaborate and be very descriptive. LABEL THIS DISCUSSION UNDER THE HEADING—

–SECTION FOUR. 5) Your report should be at least 5 typed pages, doubled spaced, and 12 font. Please submit a separate cover page for your work. Please type in TIMES NEW ROMAN.