You are the training director for a large hotel chain,headquartered 

You are the training director for a large hotel chain, headquartered in the Midwestern United States. The chain has over 600 hotels worldwide, and you manage over 25 different core courses for essential employee skills.

You are the training director for a large hotel chain headquartered

You are the training director for a large hotel chain, headquartered in the Midwestern United States. The chain has over 600 hotels worldwide, and you manage over 25 different core courses for essential employee skills.

What kinds of assessment do you use to determine the transfer of learning and effectiveness of the courses?

Also, what kinds of feedback do you provide to the participants and graduates of your courses?

What kind of pre- or postassessment do you use?

How do your methods align with the characteristics of adult learners, as we know them from Knowles’ andragogical model?

More details;

What are the types of assessment?

There are different types of assessment in education. All assessment methods have different purposes during and after instruction. This article will tell you what types of assessment are most important during developing and implementing your instruction.

Pre-assessment or diagnostic assessment

Before creating the instruction, it’s necessary to know for what kind of students you’re creating the instruction. Your goal is to get to know your student’s strengths, weaknesses and the skills and knowledge the posses before taking the instruction. Based on the data you’ve collected, you can create your instruction.

Formative assessment

Formative assessment is used in the first attempt of developing instruction. The goal is to monitor student learning to provide feedback. It helps identifying the first gaps in your instruction. Based on this feedback you’ll know what to focus on for further expansion for your instruction.

Summative assessment

Summative assessment is aimed at assessing the extent to which the most important outcomes at the end of the instruction have been reached. But it measures more: the effectiveness of learning, reactions on the instruction and the benefits on a long-term base. The long-term benefits can be determined by following students who attend your course, or test. You are able to see whether and how they use the learned knowledge, skills and attitudes.

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