Conflict resolution audio recording PowerPoint Presentation

Conflict resolution audio recording PowerPoint Presentation

This is a paper that is focusing on the conflict resolution audio recording PowerPoint Presentation. The paper also provides additional information to use in the writing of the assignment paper. Below is the assessment description to follow:

Conflict resolution audio recording PowerPoint Presentation

Create 8-12 slides of PowerPoint presentation with 5-10 minutes of audio recording that will address conflict resolution with regards to a specific scenario.

Introduction

Conflict is inevitable at any level in any organization or industry. Leaders must be ready and able to properly address conflict when it arises. This is to minimize disruptions and negative impact on employees. It is also important to remember that not all conflict is negative. Conflict can actually be positive when it minimizes or prevents groupthink, which occurs when team members are more concerned with cohesiveness and avoiding conflict than they are with high performance. When groupthink occurs, team members simply agree with their peers instead of voicing their opinions or offering alternate solutions. Leaders must recognize when this happens and strive to create a healthy team environment that promotes collaboration but welcomes differences of opinion.

As a health care leader, you will be called upon to resolve conflicts in your team and within your organization. You will need to manage conflicts that occur with you and also handle situations where you were not present. The media piece in the Vila Health: Conflict Resolution activity presents a scenario that you will review. After the review, prepare a PowerPoint presentation, accompanied by an audio recording, that you would give to hospital leadership to train them on how to handle situations such as this.

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

Competency 2: Explain cultural competence and its relevance to health care management.
Explain how a lack of cultural competence can compound already stressful situations and impede collaboration.

Competency 3: Analyze communication styles and its impact on teamwork and collaboration.
Explain the communication techniques that should be avoided to include diverse cultures.
Discuss communication strategies that hospital leadership should promote within the organization to resolve conflicts.
Explain the role of relationships in communication and its impact on teamwork and collaboration.
Recommend strategies that could be to improve the relationship between nursing and housekeeping.

Competency 4: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others and is consistent with health care professionals.
Demonstrate effective communication through writing and proper use of APA style.
Communicate in a professional and effective manner, writing content clearly and logically, with the correct use of grammar, punctuation, and spelling.