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Cross, Bazron, Dennis and Isaacs (1989) defined cultural competence as “a set of congruent behaviors, attitudes, and policies that come together as a system, that system, agency or those professionals to work effectively in cross-cultural situations”.

Cultural Competency is vital to the sustainability of a healthcare organization and its capability to provide high-quality healthcare to the community it serves. Cultural competency consists of a blend of ethics, values, morals, healthcare organization’s mission and commitment hat all employees, patients and visitors shall be treated equally.

A new community health center has opened in your county offering basic healthcare services, preventative care and education to migrant workers, illegal residents, and recent immigrants. To ensure the health center promotes and establishes a culturally competent environment, as the health center’s chief privacy and compliance officer (CPCO), you have been tasked to develop a cultural competency training toolkit. Deliverables:

The final product to be submitted is a robust cultural competency training toolkit for the department- and organization-wide use. proposal for language assistance as an effort to offer additional pay for bilingual employees willing to serve as a designated language interpreter Process identifying language interpreters Determine supplemental pay Schedule of interpreters (be sure schedule does not interfere with regular work schedule) The process to locate identified interpreters when needed

Start by reading and following these instructions:

1. Quickly skim the questions or assignment below and the assignment rubric to help you focus.

2. Read the required chapter(s) of the textbook and any additional recommended resources. Some answers may require you to do additional research on the Internet or in other reference sources. Choose your sources carefully.

3. Consider the discussions and the any insights gained from it.

4. Create your Assignment submission and be sure to cite your sources, use APA style as required, check your spelling. Assignment Complete ALL of the bullet points below:

•Given the increasing longevity of Americans and the costs of providing long-term care, anticipation of the costs should be a major element of every family’s financial planning. Current information suggests however, that very few families or individuals give this consideration. What factors might impede this advance planning? What measures might be effective in raising awareness among Americans about this important matter?

•Identify the major factors that have resulted in the shift in utilization from inpatient hospitalization to ambulatory care services. What are the implications of this shift for hospitals, consumers, and the health care delivery system as a whole?

•The recipients of mental health services in the US represent only a small percentage of those in need of services.

Discuss the factors that impede access to mental illness treatment. Please submit one APA formatted paper between 1000 – 1500 words, not including the title and reference page. The assignment should have a minimum of two scholarly sources, in addition to the textbook. Sultz, H. A., & Young, K. A. (2017). Health care USA: Understanding its organization and delivery (9th ed.). Boston: Jones & Bartlett. (Chapters 5, 9, and 10). must be cited and questions answered including ch 5, 9, 10

Preparation The health care organization will work with its chosen information management vendor to integrate an effective solution to the needs that have been identified. Building on the RFP you created for your health care organization in the previous assessment, suppose you have selected a vendor. You may use the Johnson Contractors, Incorporated media piece (linked in the Capella Multimedia section of the Resources) as a basic example of a vendor. To prepare for this assessment, use the internet to research scholarly sources to research the following topics: (1) The process for integrating a new system into a health care organization, including payment systems and electronic data interchange. (2) Strategies for implementing change management, including the associated training and development needs of departments and employees. (3) The ongoing support, development, and quality indicators of a successful integration. (4) The return on investment (ROI) a health care organization might expect from implementing a new information management system, including the impact on quality of care. Find examples where patient data, surveys, and research were used to demonstrate improved outcomes and results. Deliverable Write a 3–5-page analysis of the solutions to be integrated into the health care facility. Address the following: * Analyze how the new system would be integrated into the health organization. * Explain how various payment systems would be part of the solution. * Analyze how electronic data interchange works. * Recommend strategies for implementing change management. * Explain the training and development needs of departments when integrating changing technologies. * Include recommendations for educating employees. * Recommend ongoing support, development, and quality indicators for successful integration. * Analyze the return on investment (ROI) the health care organization might expect from implementing the new information management system. * Plan how you would work with leadership, finance, and IT teams to determine ROI success. * You are not expected to calculate the return on investment, but to analyze how the investment would benefit the health care organization and outweigh the money spent. * Analyze the improvement in the quality of care due to the use of the new technology. * Identify how patient data, surveys, and research would be used to identify the improved outcomes and results. Additional Requirements Written communication: Written communication should be free of errors that detract from the overall message. APA formatting: Your paper should be formatted according to APA (6th edition) style and formatting. Include a title page and a references page. Length: 3–5 typed and double-spaced pages, excluding the title and references pages. Font and font size: Times New Roman, 12-point. Research: Use a minimum of 6 scholarly credible sources.