Six sigma
Six sigma
http://www.ge.com/sixsigma/makingcustomers.html http://www.sixsigma.com/ and http://www.asq.org/ Explore these sites and answer the following questions: 1. How does GE use Six Sigma to enhance customer perception of its products and services? 2. What is the apparent purpose of the sixsigma Web site? 3. Who are the customers of the ASQ Web site? 4. Is there a basic agreement about what the Six Sigma concept includes based on what the three Web sites present? Why or why not?
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